This position is responsible for maintaining the building, safe operations, and overall inspections. The incumbent conducts walk-throughs and patrols the facility to preserve order and protect property. Greet & welcome all constituents of the YMCA and develop relationships that ensure member retention and satisfaction. Provide interviews, give tours, and close sales to potential members. Process and receipt for program registrations, retail sales, memberships, and other events. Ensure a positive member experience with excellent customer service. Assist in membership & marketing duties as assigned by the Membership Director. Responding to member questions and concerns.